By commissioning me, you agree to the terms and services specified below.
"I" or “artist” is the person who provides the service.
"Commissioner" is the customer.
Payment is for a digital service. It does not have a physical item, and thus doesn't require anything other than digital shipping (via email or other Internet accounts).
I, the artist, reserve the right to cancel/deny any commission. In case of cancellation, the proper refund will be given to the commissioner.
Artwork itself remains copyrighted to the artist (me). This means the artist keeps the rights to be able to use the artwork as part of a portfolio, prints, items and so on. If artwork is used as part of a product, the commissioner (you) will be properly credited (via writing down the username, nickname, etc) for the character.
Editing, tracing or claiming the work as your own is forbidden!
Commissioner DOES NOT have the rights to use the artwork for commercial usage (making mass-produced items such as prints for sales etc).
Commissioner IS ALLOWED to use the artwork for PRIVATE purposes (for example, printing and framing the artwork to their wall).
Commissioner IS ALLOWED to re-upload the SMALL VERSION (upon completion commissioners receive 1 big resolution & 1 small resolution file) of the file into their internet gallery. The bigger resolution version is for the private usage mentioned earlier.
Commissioner is required to provide proper credit for the artist when uploading the piece online. This credit has to include a username (sakura.waifu_) and a link to the gallery website (www.sakura-waifu.art).
Commercial usage of the artwork is allowed with a license, which you can purchase from me. Usually, this license will cost anywhere between +400~500% of the original paid price. The license can be discussed privately after the work is finished.
Full payment upfront is required. For some cases (like very large projects) partial payments are allowed. The partial payment details are discussed case by case with the Commissioner.
Payments are done via the PayPal invoice system. The invoice will be sent to the Commissioner's email and can be paid via PayPal balance or, in some cases, via PayPal credit card support.
All prices quoted are New Zealand Dollars (NZD). Commissioner is responsible for checking the exchange rate, and I cannot be held liable for any exchange rate fluctuations and additional conversion fees charged by PayPal.
Work will only be added to the active work-list after successful payment.
Invoice will be cancelled if the payment hasn't been done within the agreed time-frame, usually a period of 7 days unless agreed otherwise. Note, that cancelled invoices might lead to a shadow-ban for future work (usually for a limited time).
Payment must be done in full via one invoice. Meaning, that if the Commissioner wishes to split the payment with a friend, they need to figure out who will receive and pay the invoice.
Refunds are accepted following these rules:
After the work is finished & accepted by the commissioner, refunds ARE NOT available.
After the work is done, the commissioner isn't allowed to force a refund via PayPal. In case there's an unauthorized refund, the artist has the right to keep the money rightfully paid for the services provided.
The preferred communication channel for the commission is via email. It is much harder to collate information coming via many separate DMs or notes and it may lead to errors or omissions.
Please try to provide all the information for the commission request in one message. Leaving any blanks or omissions may lead to the artist requesting clarifications that may slow down the entire process.
If the commissioner fails to state all requirements of the commission, the artist may attempt to fill in the blanks and is not obliged to make the corrections upon confirmation or completion. When ordering if the artist requests you to fill out a form please do so.
STEP 1
Contact & agreement on the details of the commission.
STEP 2
Payment up-front. Or according to a payment plan (for bigger projects).
STEP 3
Work will be added to the worklist.
All commissions will be done in the order they arrive, and sometimes there might be a small wait.
The artwork will be completed in a timely manner and will provide an estimated due date for the order. The artist will do their best to deliver the commission within 2 months upon receipt of payment, shorter for the smaller orders. Any unexpected delays will be communicated to the client directly.
STEP 4
Rough sketch WIP of your commission.
This WIP will have the general idea of the setting and/or character/s.
Work will be continued after the customer accepts the WIP.
STEP 5 (IF NEEDED)
If there is something wrong with the sketch, edits will be made.
However, bigger edits won't be made for free (for example asking to change the pose completely from the original description).
Free edits include: Expression change, slight change to body like breast size/hip/etc and such small edits that don't impact the whole body much.
STEP 6
The sketch will be refined, inked and coloured according to the style-type you chose to commission.
Finished pieces (high resolution + smaller resolution) will be sent to the customer.
Note! The high-resolution version is for private usage only. It's not allowed to be uploaded online or used in commercial projects. The smaller resolution can be used for online upload, but not for commercial use.
The customer is welcome to upload the finished (small resolution) piece into their own gallery as soon as they want! It is not required to wait for the artist to post first.